Responsible Gambling

At Big Boost we are committed to safer gambling. We want players to enjoy online play in a controlled, informed way, and we provide tools and support to help you stay in control. If you ever feel play is becoming a problem, we encourage you to use the account controls below or reach out for professional assistance.

Player protection principles

We prioritise player safety, transparency, and fairness. We aim to make responsible gambling options clear and easy to use, limit access for underage players, and act quickly when accounts show signs of risky behaviour. Our approach is practical: provide controls, give clear information, and offer access to support.

Activity-control tools

You can manage your account with a range of controls designed to reduce risk and limit spending. These are available in your account settings and can be changed or removed after cooling-off periods when appropriate.

Deposit limits

Set daily, weekly, or monthly deposit limits to control how much you add to your account. Limits take effect immediately and can be reduced at any time. Increasing a limit may be subject to a waiting period for your protection.

Loss limits

Loss limits let you cap net losses over a chosen period. This helps prevent chasing losses and keeps play within a set budget. Loss limits apply across real-money activity and can be adjusted downwards instantly.

Time limits and session controls

Use session reminders and time limits to limit how long you play in a single sitting. Account breaks or temporary time-outs can be set for 24 hours up to several weeks to give yourself space away from play.

Self-exclusion

If you need a longer break, self-exclusion blocks access to your account for a defined period. Self-exclusion is available for months or permanently. During self-exclusion your account is closed to real-money play and you will not receive marketing communications.

Signs of problematic behaviour

Watch for warning signs such as increasing deposits, chasing losses, borrowing money to play, neglecting responsibilities, or hiding play from family. If you notice these patterns in your own behaviour or in someone close to you, consider applying stricter limits or seeking help.

Practical tips for staying in control

Set a clear budget before you play and stick to it. Use deposit and loss limits, enable session reminders, avoid playing when stressed or tired, and keep gambling as a form of entertainment rather than a way to make money. Talk to someone you trust if you feel worried about your play.

Professional help and support organisations

If you need extra support, contact local provincial helplines or recognised organisations such as Gamblers Anonymous or Gambling Therapy. For immediate advice, reach out to a healthcare professional or your provincial problem gambling services. If you prefer, you can also contact our support team through the site for guidance on account controls.